Knowledge base

• General

  Questions and answers

  • How secure are electronic door locks?
  • Will it fit on my door?
  • Opening your door remotely
  • Locking your door automatically
  • Unauthorized reprogramming
  • Manipulating the cylinder by brute force

  See all 7 articles

• Instruction videos

  Doorlocks

  • FLEX PINCODE & RFID Cylinder
  • SOREX FLEX Fingerprint & RFID Cylinder (2.0)
  • FLEX Fingerprint Cylinder (1.0)
  • SMART Wifi Cylinder
  • SOREX FLEX Bluetooth Door Handle Pincode

  Cameras

  • SOREX SENSO WiFi Door Intercom

• Product manuals

  Doorlocks

  • SOREX FLEX COMFORT RFID & HANDY & FINGERPRINT Cylinder
  • FLEX MAX Bluetooth Fingerprint and Pincode door handle
  • FLEX PINCODE & RFID Cylinder
  • FLEX FINGERPRINT & RFID Cylinder
  • SOREX FLEX Bluetooth Door Handle Pincode
  • SOREX WIFI UniLock Wall Reader

  See all 13 articles

  Doorbells

  • SOREX SENSO WiFi Door Intercom

  Cameras

  • SOREX SENSO WiFi Security Camera
  • SOREX SENSO WiFi Solar Powered Camera

• Reclamation & Warranty

  Warranty

  • Warranty Policy

  Returns

  • Returns and Reimbursements
  • Product Exchange or Replacement
  • Claims and Returns

• Products

  General

  • Are SOREX door locks compatible with RFID media from other manufacturers?

  Door cylinder

  • FLEX COMFORT CYLINDER
  • FLEX Fingerprint & RFID Cylinder
  • FLEX Pincode & RFID Cylinder

  Door handles

  • FLEX MAX Door handle
  • FLEX EASY Door handle
  • FLEX BLUETOOTH Doorhandle with pincode
  • SMART WIFI Door handle

  Wallreader

  • WiFi Unilock
  • SMART WiFi Wallreader

• Apps

  SOREX SmartLock

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  Smart Life

  • Installation & Registration
  • Set up: add camera
  • Camera: Functions
  • Smart doorbell - functions

  Janus Lock

  • Installation & Registration
  • Add Lock
  • Add access rights
  • Unpair lock
  • Settings & Logout