Knowledge base

• General

  Questions and answers

  • How secure are electronic door locks?
  • Insurance coverage & electronic door locks
  • Locking your door automatically
  • Manipulating the cylinder by brute force
  • Opening your door remotely
  • Unauthorized reprogramming

  See all 7 articles

• Instruction videos

  Doorlocks

  • FLEX Fingerprint Cylinder (1.0)
  • FLEX PINCODE & RFID Cylinder
  • SMART Wifi Cylinder
  • SOREX FLEX Bluetooth Door Handle Pincode
  • SOREX FLEX Fingerprint & RFID Cylinder (2.0)

  Cameras

  • SOREX SENSO WiFi Door Intercom

• Product manuals

  Doorlocks

  • e-cylinder code
  • e-cylinder fingerprint
  • Padlock 2.0
  • smart cylinder card
  • smart cylinder code
  • smart cylinder fingerprint

  See all 16 articles

  Accessories Doorlocks

  • SWITCH Remote
  • SMART Door Sensor
  • Wireless CodePad

  Doorbells

  • SENSO WiFi Door Intercom

  Cameras

  • SENSO WiFi Security Camera
  • SENSO WiFi Solar Powered Camera

• Reclamation & Warranty

  Warranty

  • Warranty Policy

  Returns

  • Claims and Returns
  • Product Exchange or Replacement
  • Returns and Reimbursements

• Products

  General

  • Are SOREX door locks compatible with RFID media from other manufacturers?

  Door cylinder

  • FLEX COMFORT CYLINDER
  • FLEX Fingerprint & RFID Cylinder
  • FLEX Pincode & RFID Cylinder

  Door handles

  • FLEX MAX Door handle
  • FLEX EASY Door handle
  • FLEX BLUETOOTH Doorhandle with pincode
  • SMART WIFI Door handle

  Wallreader

  • WiFi Unilock
  • SMART WiFi Wallreader

• Apps

  

  SOREX SmartLock

  • Operation
  • Settings
  • Account
  • Smart Home - Services

  

  Smart Life

  • Camera: Functions
  • Installation & Registration
  • Set up: add camera
  • Smart doorbell - functions

  

  Janus Lock

  • Installation & Registration
  • Add Lock
  • Add access rights
  • Unpair lock
  • Settings & Logout